up.time IT Systems Management Review

When it comes to the performance and availability of your IT infrastructure and applications, deep, and easy-to-use monitoring is a must.

Today, monitoring and reporting is more complex than ever, as applications and services span many environments (cloud, virtual and physical) and infrastructures (Windows, UNIX, Linux, VMware, etc). Additionally, IT infrastructure is now global and monitoring from one tool, instead of many point tools, is essential to drive down costs while increasing performance.

up.time’s Single pane of Glass dashboard provides a deep, easy-to-use, affordable and complete IT systems management and monitoring solution designed for mid-enterprise companies. Every license in up.time’s comprehensive, cross platform management and monitoring suite includes unlimited access to:

• Server Monitoring
• Virtual Server Monitoring
• Cloud Monitoring
• Co-Location Monitoring
• Network Monitoring
• SLA Monitoring & Management
• Virtualization & Consolidation
• Capacity Planning
• Application Monitoring
• Application Transaction Monitoring
• Proactive Outage Avoidance
• IT Process Automation

One of the highly beneficial capabilities of the up.time suite is access to Service Level Management. Most departments require SLA’s (Service Level Agreement) for their equipment and applications. up.time makes it very easy to define and document agreed SLA’s, then link them through to the appropriate infrastructure service. up.time also provides the ability to automate responses to issues, removing the possibility of human error while greatly decreasing the Mean-Time-To-Repair. In fact, up.time goes a step further and lets administrators proactively automate responses based on thresholds, allowing up.time to solve problems before they happen. It’s not just physical, virtual and cloud based servers that up.time monitors, it also provides application and application transaction monitoring across Email, CRM, ERP, Web, and even custom applications (including any 3rd party commercial software or in-house developed applications).

In addition to all of the above, up.time is extremely advance with its reporting. This area is a major asset of the up.time suite and it is immediately apparent that the reporting has had a good deal of thought and time spent on it. The reporting is both deep and very easy to create. Administrators can generate and save reports in different formats and quickly send (or set automated daily, weekly or monthly sends) via email to a single user or an entire group.

When we say up.time is easy to use, we really mean it. Installation of up.time was a dream, very simple, straightforward and easy to do. The entire process only takes a few mouse clicks. If you decide to go with the VMware appliance option, this is even easier as it comes as a pre-installed appliance that is can be imported into any virtual infrastructure.

Managing the monitored environment is achieved through a web portal which is simple, clean and easy to read (unlike other monitoring solutions that appear to have far, far too many menu’s and options). Once you enter a small amount of information, the ‘My Portal’ home page is displayed. This page provides a summary list of the current alerts that you have configured together with saved reports and support links. All the tutorials are web based and, again, very clean and concise. The end result is that you are up and running with this product very quickly.

Everything about the product screams simplicity and yet it’s extremely deep in its monitoring and reporting capabilities. Compared to other tools, up.time is very refreshing. It’s certainly powerful enough for large enterprises to monitor over 5,000 servers and applications globally, and yet it’s affordable for the small and mid enterprise companies to monitor between 25 and 500 servers and applications. The help documentation is included and available through your browser locally on the server.

up.time uses one of the friendliest licensing models in the industry, with its per-physical-server licensing across the board, even in virtual environments. All you need to do is count the number of physical servers you want to monitor, and that’s it. Everything is included, no modules, hidden extras, application charges or management packs.

There is so much depth to this product that I can’t comment on it all within the scope of this article. If this sounds interesting, up.time makes trying it for yourself incredibly easy. I suggest downloading the trial and taking it for a test drive. I think you’ll be as impressed as I was. In fact, this product is so good, I’m starting to recommend that my clients review their monitoring needs and consider trialing in up.time.

Source of Information : Hakin9 December 2010


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